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Just Recruitment is partnering with a well-established and successful business in Witham to recruit an Installation Coordinator to join their long-standing team.

For this role, you will be able to demonstrate a genuine desire to provide strong and consistent customer satisfaction and provide administrative support to all departments within the business. You will become part of the company’s friendly, dynamic team and help set it apart from the competition by providing telephone and administration support to a high standard.

Responsibilities include:

• Speaking with customers regarding enquiries.
• Ensuring calls and emails are answered in a timely professional manner, ensuring the required customer experience is always delivered.
• Understanding the customers’ demands and needs and providing solutions to meet those demands and needs.
• Providing administration support to the Service and Installations departments.

You should have proven experience and capability in the following areas:

• Experience working in a customer service environment.
• Proven experience in an administrative role.
• Computer literate.
• Great verbal and written communication skills.
• Good attention to detail.
• Must be organised to perform multiple tasks calmly and efficiently under pressure.
• A calm, understanding person to handle the occasional difficult customer.

Hours: Monday to Friday, 8.00am to 4.00pm.

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a growing and expanding manufacturing business based in Witham looking to add a Procurement Officer to their existing team.

The role is very cross-functionally oriented, you will have at least 3 years+ of experience/awareness and an understanding of customer service, purchasing, manufacturing and finance, production planning, supply chain, stock management and lead times experience in a high-volume environment.

Duties include:

• Use the existing systems to accurately order the required volume of products using sales and forecasting available
• Monitor unavailability and wastage. Contribute actively to reducing both and meeting targets
• Understand the importance of 100% availability, including seasonal and promotional activities and investigate all instances of non- and short-delivery to determine with the supplier an agreed plan of action to prevent a recurrence
• Actively develop and maintain a professional, respectful, friendly and honest relationship with all suppliers and other team members. keeping up-to-date with the latest developments for all suppliers
• Review/approve invoice queries to allow processing in a timely manner, respond promptly to all invoicing queries, liaise with team leader on queries
• Assist with end-of-week/month procedures, including supplier credit claims
  Co-ordinate with all departments to ensure any required information is available within necessary timescales
• Ensure that category buyers are aware of potential problems as soon as they become apparent
• Reschedule current purchase orders to meet changing demand
• Liaise with various departments to produce accurate supplier requirement forecasts

Skills required:

• Keen attention to detail
• Highly organised, methodical and tenacious working under tight turnaround times
• Good IT systems knowledge and skills including Excel and the ability to learn new software packages
• A good effective and proactive communicator with the ability to form and maintain good relationships internally and externally written and verbal
• Strong interpersonal and influencing skills
• Analytical and problem-solving skills

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.