How to succeed as a newbie recruitment consultant

Jody Collings was a hotel manager before beginning her career with Just Recruitment Group Ltd, where she oversees the trainee scheme. She shares her tips to help newcomers thrive

    There’s a sense of excitement when you know you’ve found the perfect person for a vacancy.  

I’ve always loved dealing with people. I think that’s crucial if you want to work in recruitment. You have to be interested in people, and want to understand what makes them tick. That’s how you match candidates to jobs.

Recruitment is a two-way process. It’s not enough to understand a candidate’s needs. You also have to establish a rapport with employers, in order to grasp precisely what they’re looking for.

When I work with our trainees, I concentrate on their communication skills. If you can’t hold a conversation with someone, this isn’t the industry to work in. So much of what we do relies on listening, then responding to what you’ve been told.

Training is vital, but you can’t teach everything. I didn’t follow a formal training programme when I started working at Just Recruitment four years ago. I learnt on the job, and picked up skills by observing colleagues.

Our trainee scheme is intended to equip the next generation of recruitment consultants. It’s a real privilege to be involved in mentoring this group of new recruits. They’re all eager to learn, and ask loads of great questions.

You can’t be half-hearted about working in recruitment. Ours is a hard-nosed, demanding industry. If you succeed, the rewards are fantastic. But you really need to crave them if you’re to thrive.

Effective recruiters have inquiring minds. Yes, we tend to be great talkers. But unless we know what our clients need, and what our candidates are looking for in a job, we won’t stand any chance of bringing the two together.

Our trainees are like sponges. They’re so eager to learn that it’s a joy to work with them. We offer a mixed programme to build their skills, and they’re already showing great potential.

It’s great to be involved in an innovative training programme. The recruitment industry hasn’t always been good at bringing on fresh talent. Just Recruitment’s new trainee scheme is at the vanguard, and I’m proud of what we’re achieving.

I still get a buzz out of placing a candidate. There’s a sense of excitement when you know you’ve found the perfect person for a vacancy. If you lose that thrill, there’s probably not much point turning up for work.

Enthusiasm, commitment, hard work and determination. They’re the characteristics I’m trying to instil in our trainees. Get them under your belt, and you’ll have a bright future in recruitment.

© Copyright Just Recruitment 2018

If you liked this article you may like to read: Six of the best reasons to work in recruitment

You may also like: How do you choose the best recruitment agency for you?

Jobs currently available

New job
Warehouse Team Leader
Sector: Transport, Logistics and Shipping
Salary: Competitive
Location: Halstead
Role: Full Time
Contract: Permanent
Job ref: 913534
About the role

Just Recruitment seeks a Warehouse Team Leader to join a well-regarded growing business in the Halstead area.

Key duties for this role include but are not limited to:

  • Supervising a small team of employees and directing work as they undertake activities related to returns, re-works, order fulfilment and order management
  • Ensuring orders are fulfilled in a timely and effective manner, and that the company’s compliance is adhered to
  • Ensuring employees adhere to Health & Safety regulations and relevant laws
  • Monitoring employee performance to ensure they are meeting company standards
  • Monitoring warehouse housekeeping, ensuring a clean and safe work area is maintained
  • Picking accurately from locations and notifying the fulfilment manager of any shortages
  • Packing customer orders

To be considered for this role, you must be able to demonstrate the following skills and experience:

  • Previous warehouse experience or proven experience with a leadership position in a similar role
  • Excellent communication skills
  • Proven leadership and employee management skills
  • Knowledge of warehouse management systems (WMS)

The working hours for this role are:
Monday 8.00am to 5.30pm and Tuesday to Friday 8.30am to 5.00pm.

Free parking is available on-site and due to the company’s location you must have access to your own transport.

The company offer an excellent working environment and further progression and development are available.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

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New job
Customer Account Administrator
Sector: Public Service and Administration
Salary: Competitive
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: 913593
About the role

Just Recruitment is delighted to be supporting a growing organisation based on the outskirts of Colchester, they actively seeking an experienced and motivated Customer Account Administrator to join their dynamic team.

Main responsibilities include:

  • Assisting with the onboarding of new clients, working closely with the Management team
  • Assisting the Senior Customer Account Manager with client account health on the internal systems
  • Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department Managers and clients
  • Supporting the Management team to manage client expectations of the company’s capabilities, including actual and potential service achievement
  • Supporting the Managers to build and maintain client relationship
  • Answering and directing telephone calls
  • Answering emails
  • Meeting and greeting site visitors

Person specification:

  • Previous experience working in an office or customer-service-based role is a must
  • Excellent customer service
  • Excellent verbal and written communication
  • Excellent organisational skills
  • Ability to use Microsoft Word and Outlook

Free parking is available on-site.

Working hours for this role are from Monday to Friday, 8.30am to 5.30pm.

Please note that this role is office-based.

Due to the company's location, you will need to have access to your own transport.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

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New job
Operational Trainer
Sector: Production and Stock Control
Salary: Competitive
Location: Halstead
Role: Full Time
Contract: Permanent
Job ref: 913592
About the role

Just Recruitment is working with a growing manufacturing business, based on the outskirts of Halstead, looking to add an Operational Trainer to their progressive team.

The key purpose of this role is to support and coordinate the training delivery for industrial and manufacturing operations within the business. Working closely with the wider L&D team, and working with the senior production management team and all manufacturing staff.

For this role, you will be responsible for implementing and coordinating training developments and managing training records and training materials — ensuring all new and existing staff are working to all business procedures and guidelines.

Supporting the onboarding process, organising and managing the administration aspects of all inductions and signing of competency levels — updating the senior team on learning requirements and gaps within the business.

You will also assist in creating training documentation and assisting with all auditable processes.

To be considered for this role, you will have experience in using all Microsoft Office applications, especially Excel.

You will have a solid background in training and have substantial experience in advancing training initiatives in manufacturing settings.

The ability to deliver and critically evaluate training effectiveness is crucial.

You will need to be a stellar communicator, capable of forging trust-based relationships and adept at both receiving and conveying information effectively. You will be analytical, tech-savvy, and proficient in utilising digital tools to enhance training outcomes. Proficiency in English, both written and spoken, is mandatory, complemented by strong active listening skills.

You will be a proactive and dynamic professional, committed to developing and empowering the team, ensuring they possess the necessary skills and knowledge to excel in their roles.

This is an excellent opportunity to join a fantastic business, offering further advancement.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more