Workplace dilemmas: my manager is a control freak

Workplace dilemmas: my manager is a control freak

This month’s issue for our agony uncle to resolve: what to do when you’re being micromanaged

Dear Tim,

I’m an experienced professional working in the financial services sector. I’ve been in my current role for the last 18 months, having stepped back from a more senior appointment following a period of ill health that’s left me with a long-term disability.

I work as part of a fantastic team and have been given a pleasing level of functional responsibility, without the pressure of managing people.

    ...my line manager never lets me get on with a job unsupervised.  

I’m also grateful that the company has recognised my experience in the employment package they give me. I get paid a really good salary, have a generous holiday allowance and a rock-solid pension. This has helped soften the blow of giving up my former seniority: I actually get paid more or less the same as my line manager, and not much less than I earned in my previous role. It’s made coming to terms with my disability much easier.

That said, there is one thing that I find frustrating. For all that I am valued by the company as a whole, I feel as if my line manager never lets me get on with a job unsupervised. She’s always looking over my shoulder, giving me detailed instructions and checking up to make sure I’m following them.

I think this is more about her personality than about her estimation of my abilities. I notice that she does the same with everyone. She seems unable to let stuff go, and has to be involved in everything that happens in our department. She often works late and is always the first person in the office each day. I’m not surprised: doing everyone else’s job as well as her own must be exhausting!

Workplace dilemmas: my manager is a control freakGiven my track record, and my own experience of managing people, I find her approach deeply frustrating. Should I say something, or just accept that she is what she is and get on with my job?

Tim writes:

Micromanagement is a major issue in many workplaces and has a detrimental effect on productivity. As a former manager yourself, you’ll know how hard it is to avoid getting involved in every facet of your team’s activities. Ultimately, you are responsible for their output, so it can be hard to leave them to it.

It seems fairly clear from what you say that your boss is a micromanager. All the signs are there, including a failure to delegate, over-supervision and a high degree of control-freakery.

This is a problem, but it’s not really your problem. Sure, it affects your satisfaction at work, and clearly causes you some frustration. But part of the deal you’ve made with yourself in stepping back from a position of authority is that you don’t have to worry about other people’s behaviour.

    Micromanagement is a major issue in many workplaces and has a detrimental effect on productivity.  

I get that it’s annoying to be micromanaged, and there are certain ways you can help your colleague avoid doing it. For example, you could pre-empt some of her interventions by giving her regular updates on your progress against particular tasks. It may be time-consuming and irritating, but a daily or weekly email letting her know what you’re up to and how it’s going may be just enough to reassure her.

If you don’t think that’s likely to resolve the situation, you probably ought to share your concerns with someone higher up in the business. This can feel like being a telltale, but an off-the-record chat with your manager’s manager, suggesting that she may benefit from some training and support in leadership, could be just the ticket.

Given that your company clearly recognises and values your prior experience, I’d have thought you’re well placed to make such an approach. And any senior business leader worth their salt would know not to divulge their source when addressing the problem.

Ultimately, it’s in everyone’s interests to help your manager become more effective in her role. You can be a catalyst for that process, using your reputation and expertise to help her develop professionally and personally.

© 2020 Just Recruitment Group Ltd

Published: 2 March 2020

If you enjoyed this article, you may like: Workplace dilemmas: I feel trapped by my selfish colleague

You may also enjoy: Why becoming a dad completely changed my outlook on work

Jobs currently available

New job
Production Operative
Sector: Engineering and Manufacturing
Salary: £26,800 per annum
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913737
About the role

Just Recruitment is working with a growing global organisation, based on the outskirts of Sudbury - they are looking for a skilled Production Operator to join their team.

You must be willing to learn new skills and to work in a state-of-the-art, purpose-built facility, including undertaking comprehensive training to enable you to take part in tasting panels. Full training on the use of specialist equipment will be provided.

Key duties in this role include:

  • Handle ingredients on an industrial scale
  • Operate lines as required by the business
  • Undertake packaging, storage and distribution tasks
  • Maintaining accurate records in line with the required standards and customer requirements
  • Maintaining high standards of hygiene
  • Working closely with Operational, Logistics and other business teams to maximise production quality and efficiency
  • Uphold exceptional Health and Safety standards
  • Build a comprehensive knowledge of ingredients and processes to ensure production meets customer requirements

Skills required for this role:

  • The ability to follow written instructions and perform basic calculations
  • Previous experience of working to robust quality standards and following procedures
  • The ability to communicate with colleagues at all levels and confident to escalate any issues to ensure quality and safety
  • Strong computer literacy – e.g. able to input data, confirm settings on machinery and produce reports with training
  • Conscientious with strong attention to detail

Working hours for this role are:

3 Rotating Shifts (14.00 – 22.00; 06.00 – 14.00; 22.00 – 06.00; Monday – Friday, rotating weekly)

Free parking is available onsite and due to the company location, you must have access to your own transport.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
New job
Quality Supervisor
Sector: Engineering and Manufacturing
Salary: Competitive
Location: Sudbury
Role: Full Time
Contract: Permanent
Job ref: 913738
About the role

Just Recruitment is working with a growing manufacturing business based on the outskirts of Sudbury - they are recruiting for a 'Quality Supervisor' to join their team on a permanent basis.

The key purpose of this role is to support the ongoing growth of the QA Lab and team, and to own the processes that ensure the needs of both internal stakeholders and customers are met, while maintaining the highest standards of safety at all times.

You will be working closely with the Quality Manager in a state-of-the-art facility that produces the highest quality products for customers throughout the UK and Ireland.

Key responsibilities include:

  • Direct management of a team of 6 QA Technicians working across 3 shifts, supporting their development, motivation and performance/attendance management
  • Ensuring that standards are followed through verification of certificates of analysis, internal audits, control system checks and audits
  • Supporting the QA Manager to ensure the company's compliance with regulatory bodies and customer standards
  • Maintaining an up-to-date knowledge of safety standards and legislation by tracking changes and industry updates and events
  • Ensuring changes required to maintain compliance with safety standards, legislation and customer requirements are highlighted to the QA Manager
  • Working with the QA Manager to implement updated policies and procedures and train them out to the wider business
  • Carrying out analysis of micro-environmental controls and providing regular reports to the business
  • Ensuring that any identified issues or non-conformances are discussed with the QA Manager and that the relevant teams identify and implement the actions to remedy them, through root cause analysis
  • Supporting the successful running of the QA Lab by carrying out verification and training activities
  • Analysing the certificates of analysis of raw materials and finished goods and releasing them to be used in production or released to the customers
  • Undertaking internal audits relating to QMS and finished product requirements
  • Maintain traceability, hygiene, quality, and process records with validation of results, identification of trends, root cause analysis where applicable and instigation of corrective actions
  • Work closely with third-party certification bodies for sustainability, religious and ethical obligations
  • Carry out sampling and investigations for microbiological, allergen, nutritional or customer requirements
  • Working with essential service providers such as Pest Control, Hygiene and workwear providers to ensure delivery of these services to a high standard
  • Managing the equipment calibration schedule
  • Assist with new product/process trials

Role requirements include:

  • Minimum 5 years of experience, preferably in a QA or Technical role
  • Proficient in BRC, HACCP and legislative food safety requirements
  • Internal auditing experience
  • Competent in Microsoft applications, including Outlook, Word, Excel. PowerPoint etc.
  • Strong skills in Microsoft SharePoint / Excel – able to automate processes, create templates and systems of record
  • Experience in delivering training in face-to-face and online settings
  • Experience of working in a food manufacturing environment
  • People Management skills – you have experience managing a small team in a manufacturing environment. You are able to delegate and distribute tasks/workload across a small team effectively to ensure tasks are delivered to the standard required

Working hours for this role are Monday to Friday, 9am - 5pm.

Free parking is available on-site and due to the working location, you must have access to your own transport.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Mechanical Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: £38,000 - £40,000 per annum
Location: Bury St. Edmunds, Suffolk
Role: Full Time
Contract: Permanent
Job ref: TB20
About the role

Just Recruitment is recruiting for a Mechanical Maintenance Engineer for their client based in Bury St. Edmunds.

The purpose of this role is to proactively prevent equipment failures and ensure that scheduled preventive maintenance (PM) is completed as planned. The role also involves maintaining quality, reducing waste, and meeting efficiency and KPI targets by working collaboratively as part of the team, while always following Health & Safety procedures.

Working hours: Monday to Friday, 8.00am to 4.30pm.
20 days holiday rising to 25 days for every year worked plus bank holidays.
The company operates a 1:3 call-out system.

Qualifications and job skills required:

  • Previous manufacturing/processing/warehouse/cold store industry experience.
  • Mechanical bias, qualifications/time served apprenticeship.
  • 4 years’ experience.
  • A good standard of both written and oral English.
  • Basic health & safety.
  • Data and analytical skills.
  • Computer literate. (Word/Excel/Windows-based packages).

Desirable skills:

  • Experience with PLC, hydraulics, temperature control, instrumentation, and welding.
  • FLT/MEWP licence.
  • Proficient in using power tools, including drills, grinders, cutting equipment, saws, files, and presses.
  • Proactive, can-do attitude with drive and ambition to achieve maintenance excellence.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Electrical Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: £38,000 - £40,000 per annum
Location: Bury St. Edmunds, Suffolk
Role: Full Time
Contract: Permanent
Job ref: TB21
About the role

Just Recruitment is recruiting for an Electrical Maintenance Engineer for their client based in Bury St. Edmunds.

The purpose of this role is to proactively prevent equipment failures and ensure that scheduled preventive maintenance (PM) is completed as planned. The role also involves maintaining quality, reducing waste, and meeting efficiency and KPI targets by working collaboratively as part of the team, while always following Health & Safety procedures.

Working hours: Monday to Friday, 8.00am to 4.30pm.20 days holiday rising to 25 days for every year worked, plus bank holidays.The company operates a 1:3 call-out system.

Qualifications and job skills required:

  • Previous manufacturing / processing / warehouse / cold store industry experience.
  • Electrical bias, electrical qualifications/time served apprenticeship.
  • 4 years’ experience.
  • A good standard of both written and oral English.
  • Basic health & safety.
  • Data and analytical skills.
  • Computer literate. (Word/Excel/Windows-based packages).

Desirable skills:

  • Experience with PLC, hydraulics, temperature control, instrumentation, and welding.
  • Possession of a FLT/MEWP licence.
  • Proactive, can-do attitude with drive and ambition to achieve maintenance excellence.

 

Just Recruitment acts as an employment agency for permanent roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more
Electrical Maintenance Engineer
Sector: Engineering and Manufacturing
Salary: £40,000 - £42,000 per annum
Location: Wrexham
Role: Full Time
Contract: Permanent
Job ref: TB23
About the role

Just Recruitment is recruiting for an Electrical Maintenance Engineer for their client based in Wrexham.

The purpose of this role is to proactively prevent equipment failures and ensure that scheduled preventive maintenance (PM) is completed as planned. The role also involves maintaining quality, reducing waste, and meeting efficiency and KPI targets by working collaboratively as part of the team, while always following Health & Safety procedures.

Working hours: Monday to Friday, 8.00am to 4.30pm.
20 days holiday rising to 25 days for every year worked, plus bank holidays.
The company operates a 1:3 call-out system.

Qualifications and job skills required:

  • Previous manufacturing / processing / warehouse / cold store industry experience.
  • Electrical bias, electrical qualifications/time served apprenticeship.
  • 4 years’ experience.
  • A good standard of both written and oral English.
  • Basic health & safety.
  • Data and analytical skills.
  • Computer literate. (Word/Excel/Windows-based packages).

Desirable skills:

  • Experience with PLC, hydraulics, temperature control, instrumentation, and welding.
  • Possession of a FLT/MEWP licence.
  • Proactive, can-do attitude with drive and ambition to achieve maintenance excellence.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunity employer and welcome applications from all suitable candidates.

 

Read more