Just Recruitment is delighted to be supporting a transport and logistics business based on the outskirts of Colchester - looking to add an Administrator to its existing team, due to internal promotion.
The key element of the role is to assist the customer journey throughout the organisation, ensuring that it is as smooth as possible, dealing with any issues as they arise and preparing all required documentation. You will be providing all admin support competently and confidently.
Key duties include:
- Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and preparing all documentation relating to the movement/transportation of goods accurately and efficiently to deliver high customer service levels.
- Communicate effectively and promptly to all relevant external and internal clients to maintain the key flow of information.
- Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered.
- Complete general administrative duties efficiently and effectively to deliver a world-class service.
- Maintain relevant system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy.
- Update, produce and communicate all business KPI’s to monitor service delivery levels.
- Work as part of a team and participate in cross-training initiatives to provide effective cover in a colleague’s absence.
- Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations to maintain a clean, safe and tidy working environment.
This is an excellent opportunity to join a business offering a competitive package, further training and development and free parking is available on-site.
Due to the nature of the business - working hours are Monday to Friday, 8am to 6pm - some flexibility if offered.
Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.