John McDonnell berates Sajid Javid. How should he respond?

The new chancellor of the exchequer has been criticised by Labour’s big hitter. How should he respond?

By Tim Gibson

The shadow chancellor of the exchequer John McDonnell has launched a stinging attack on his opposite number in the government, Sajid Javid.

Writing to PM Boris Johnson, Mr McDonnell questioned the chancellor’s suitability for office, claiming his former role as a banker at Deutsche Bank undermines his trustworthiness.

In his letter, the Labour stalwart said that Mr Javid’s involvement in selling controversial collateralised debt obligation (CDOs) while in a senior role with the German investment bank is a reason not to trust him with the nation’s economy.

Mr McDonnell also drew attention to the chancellor’s alleged involvement in a tax-avoidance scheme for which Deutsche Bank was criticised in 2016.

The chancellor is yet to respond to Mr McDonnell’s criticisms. But Peter Foy, a director at Just Recruitment Group Ltd, says that he must be tempted to rebut the claims in order to prove his suitability for high office.

    "If someone criticises you in a professional context, the first instinct is to defend yourself"  

“If someone criticises you in a professional context, the first instinct is to defend yourself,” Mr Foy says. “But it may be that this course of action isn’t the most sensible.

“Think about it like this: by addressing the criticisms, he’ll give them further airtime. More than that, he accords them credibility, because he shows that he takes them seriously. But by keeping quiet and getting on with his job, Mr Javid can put the whole thing to one side and denude Mr McDonnell’s broadside of its force.”

Mr Foy is careful not to offer an opinion about the legitimacy of the shadow chancellor’s claims. But he does think there’s a valuable lesson for all professionals to learn from the experience.

“It can be stinging to receive criticism in a work context, especially from a competitor,” he says. “The professional response is to rise above it. There will always be people who don’t think you’re up to your job, especially if you have a high-profile role in politics, education or commerce. That’s one of the costs of leadership. And the way to deal with it is to focus on your job, working to the best of your ability.”

That said, Mr Foy thinks it’s a bad idea to be driven by a desire to prove your detractors wrong.

“Trying to demonstrate your worth is a slippery slope. You can seem plaintive or desperate, which isn’t a good look and won’t inspire confidence. In fact, it’ll have the opposite effect: if people think you’ve gone on the defensive, it undermines your credibility.”

    "The professional response is to rise above it"  

But what if the criticisms are levelled at you directly, as they may be to a politician like Mr Javid in a news conference, say, or to a company manager at a staff meeting? How are you to deal with them then?

Mr Foy is very clear in his response to this question: “Never ignore a challenge, but be careful not to be defensive when responding to it. Let your questioner know that everyone’s entitled to their view but that you have confidence in your fitness for the role you hold.

“Resist the urge to invite judgment by your results. Anyone in business or politics will tell you that there’s not always a correlation between the quality of a leader and the results they produce. Sadly, life is rarely that simple.”

How to deal with criticism: three steps

1) Honesty. It can hurt when someone questions your professional bona fides. There’s no harm in acknowledging this fact, even if you don’t accept the criticism. Some of the best managers show their human side without undermining their authority.

2) Be positive. Rather than telling people why the criticisms of you are misplaced, highlight the positives. Remind them why your experience and skills make you the right person for the job. If Mr Javid believes his banking experience will make him a more effective chancellor, it would be worth him saying so.

3) Focus on the job at hand. Don’t let criticism put you off your stroke. Everyone in a senior position receives it from time to time. Focus on doing your job as well as you can. If the criticism is unmerited, you’ll soon demonstrate that fact.

Published: 8 August 2019

© 2019 Just Recruitment Group Ltd

If you enjoyed this article, you may like this: Five ways to make your people more creative

You may also enjoy: Five habits of great employees

Jobs currently available

New job
TIG Welder
Sector: Engineering and Manufacturing
Salary: £13.00 - £14.00 per hour
Location: Haverhill
Role: Full Time
Contract: Temporary to Permanent
Job ref: JT-HAV-TW-1124
About the role

Just Temps has an opportunity for experienced TIG Welders to join a company based in Haverhill, Suffolk.

This is a temp-to-perm opportunity role!

Salary: Starting at £13.00 + per hour (depending on experience).

Key responsibilities:

  • Perform precise TIG welding on a range of metals and materials.
  • Follow technical drawings and specifications accurately.
  • Inspect welds to ensure they meet quality and safety standards.
  • Maintain and operate welding equipment safely.
  • Collaborate with team members to meet production goals.

Role requirements:

  • Previous TIG welding experience is essential.
  • Ability to read and understand engineering blueprints.
  • Strong attention to detail and focus on quality workmanship.
  • Good communication skills and a team-oriented mindset.
  • Reliable with a strong work ethic.

What’s on offer:

  • Starting pay at £13.00+ per hour, with room for increase based on skills and experience.
  • A temp-to-perm opportunity with the potential for a long-term role.
  • A supportive and friendly working environment.

If you have experience in TIG welding and are looking for a new challenge in Haverhill, we want to hear from you!

 

Just Temps acts as an Employment Business for the supply of Temporary Staff.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
TIG Welder
Sector: Engineering and Manufacturing
Salary: £13.50 - £14.00 per hour
Location: Halstead, Essex
Role: Full Time
Contract: Temporary to Permanent
Job ref: JT-HAL-TW-1124
About the role

Just Temps has an opportunity for experienced TIG Welders to join a company based in Halstead, Essex.

This is a temp-to-perm opportunity role!

Salary: Starting at £13.50 + per hour (depending on experience).

Key responsibilities include:

  • Perform high-quality TIG welding on various materials.
  • Read and interpret blueprints and technical drawings.
  • Ensure welds meet specifications and industry standards.
  • Inspect and maintain welding equipment for safety and efficiency.
  • Work effectively within a team to meet project deadlines.

Role requirements:

  • Proven experience in TIG welding (minimum 2 years preferred).
  • Ability to read and interpret engineering drawings.
  • Strong attention to detail and commitment to quality.
  • Reliable, punctual, and a team player.
  • Own PPE (Personal Protective Equipment) is an advantage.

This role offers:

  • Competitive hourly rate starting at £13.50 + with the potential to increase based on experience.
  • Opportunity to move from a temporary position to a permanent role.
  • A supportive work environment with room for professional growth.

If you are a reliable TIG Welder looking for a stable opportunity with potential for a permanent role, we’d love to hear from you!

 

Just Temps acts as an Employment Business for the supply of Temporary Staff.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
New job
Goods In Operative
Sector: Warehouse
Salary: £26,000 per annum
Location: Chelmsford
Role: Full Time
Contract: Permanent
Job ref: 913546
About the role

Just Recruitment has an excellent opportunity for a Goods In Operative to join a fast-growing company based in Chelmsford, Essex.

The company offers ongoing progression and training opportunities.

Duties will include:

  • Booking and accurately recording all incoming stock
  • Processing customer returns requests
  • Ensuring stock is all placed back in the correct location
  • Making sure all areas of goods are always kept organised and are compliant with health and safety rules
  • Basic testing of returned goods to identify any faults or defects
  • Assist with any warehouse tasks required – picking and packing orders, undertaking stock checks etc.
  • Updating Warehouse Management System (NetSuite)
  • Using a handheld scanner

Skills required:

  • Previous experience within a logistics distribution and supply chain company is preferred
  • Strong attention to detail
  • Basic understanding of computer systems
  • Able to lift stock of varying size and weight
  • Work effectively within a team environment
  • Forklift licence is preferred but not essential as training will be provided for the right candidate (bendi, counterbalance or reach)

Benefits:

  • Performance-based bonuses
  • 23 days annual leave
  • Training and development opportunities
  • Career progression opportunities
  • Friendly and supportive work environment

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. 
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Administrator
Sector: Public Service and Administration
Salary: £26,000.00 - £26,769.60 per annum
Location: Colchester
Role: Full Time
Contract: Permanent
Job ref: JRG913600
About the role

Just Recruitment is delighted to be supporting a transport and logistics business based on the outskirts of Colchester - looking to add an Administrator to its existing team, due to internal promotion.

The key element of the role is to assist the customer journey throughout the organisation, ensuring that it is as smooth as possible, dealing with any issues as they arise and preparing all required documentation. You will be providing all admin support competently and confidently.

Key duties include:

  • Carry out the data entry of information onto the relevant system, identifying and resolving any discrepancies and preparing all documentation relating to the movement/transportation of goods accurately and efficiently to deliver high customer service levels.
  • Communicate effectively and promptly to all relevant external and internal clients to maintain the key flow of information.
  • Answer and direct queries promptly and in a professional manner providing accurate information to ensure excellent customer service is being delivered.
  • Complete general administrative duties efficiently and effectively to deliver a world-class service.
  • Maintain relevant system by accurately inputting the required data, in addition to checking and reconciling data where appropriate and identifying and resolving any discrepancies to ensure 100% accuracy.
  • Update, produce and communicate all business KPI’s to monitor service delivery levels.
  • Work as part of a team and participate in cross-training initiatives to provide effective cover in a colleague’s absence.
  • Operate a high standard of general housekeeping and work in a safe manner complying with all health and safety regulations to maintain a clean, safe and tidy working environment.

This is an excellent opportunity to join a business offering a competitive package, further training and development and free parking is available on-site.

Due to the nature of the business - working hours are Monday to Friday, 8am to 6pm - some flexibility if offered.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more
Warehouse Operative
Sector: Warehouse
Salary: £11.50 - £12.10 per hour
Location: Bury St. Edmunds
Role: Full Time
Contract: Permanent
Job ref: 913542
About the role

Just Recruitment is recruiting for a Warehouse Operative on behalf of a company based near Bury St. Edmunds.

You will be responsible for carrying out warehouse tasks as required by the Line Manager/Supervisor.

You will have qualifications to operate PPT (Pivot Steer, Counterbalance, VNA preferred).

Shifts available:

  • 6.00am to 2.30pm at £11.50 per hour.
  • 8.00am to 4.30pm at £11.50 per hour.
  • 2.30pm to 11.00pm at £12.10 per hour requiring a PPT licence.

Duties include:

  • Operate MHE safely and effectively according to requirements.
  • Unloading goods in.
  • Checking in goods.
  • Putting away products and keeping the warehouse tidy.
  • Picking products as per customer orders.
  • Checking orders and ensuring accuracy.
  • Packing orders to ensure safety in delivery.
  • Loading deliveries.
  • Undertaking any other duties as may be required.

Qualifications and skills required:

  • Good level of numeracy and literacy.
  • Basic PC skills.
  • Knowledge of company health and safety policy.
  • Housekeeping awareness.
  • Qualifications to operate PPT (Pivot Steer, Counterbalance, VNA preferred).
  • Physically active.

 

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Read more