Transport Operations Manager
| Sector: |
Transport, Logistics and Shipping |
| Salary: |
Competitive |
| Location: |
Snetterton |
| Role: |
Full Time |
| Contract: |
Permanent |
| Job ref: |
913495 |
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Just Recruitment is working with a growing Transport and Logistics business that is seeking a Transport Operations Manager to join its team.
The key purpose of this role is to:
- Manage, monitor and control all responsibilities of the business operating licence, ensuring that the company is always compliant with all undertakings.
- Manage the day-to-day operation of general haulage, pallet networks, ensuring the company maximise its backload potential and is maximising revenue per vehicle per day.
- Ensuring the firm deliver customer satisfaction and meets customer SLA’s.
- Managing operational costs of the business to ensure financial goals and targets are achieved.
- Managing a fleet in excess of 80 trucks and 100 trailers, managing 65 drivers as well as with the planning and customer service teams, reporting directly to the GM.
Key duties include:
- Fully utilise all IT systems and platforms to ensure the fleet remains legal and compliant and to improve and maximise the efficiency and smooth running of the operation, providing maximum fleet availability at all times.
- Build, grow and maintain effective working relationships with key stake holders within the business to promote partnership working and improving operational efficiency.
- Create, promote and implement, clear communication channels with internal departments and external customers to improve KPI’s and the profitability of the business.
- Manage all information to ensure it is up-to-date and held in a secure location in order to comply with GDPR legislation.
- Manage driver hours and tachographs and forward data to the relevant internal departments to ensure accurate records are kept, securely stored and readily available on request and Drivers' workloads can be compiled in accordance with legislation.
- Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the company is compliant.
- Oversee and manage the maintenance of all fleet vehicles and trailers, including rented ones. This involves keeping detailed and accurate records of all driver-reported defects, safety inspections, routine maintenance, and repairs. These records must be maintained for a period of 15 months and be readily available upon request to ensure regulatory compliance.
- Monitor Driver behaviours, including, but not limited to vehicles and trailers not being overloaded, vehicles operating within speed limits, defects promptly reported and investigate any infringements with the individual drivers and record any remedial action taken.
- Manage the compliance of the operating centre specified including the laws relating to the driving and operation of vehicles used and report any changes to the traffic commissioner to ensure compliance.
- Manage customer service levels.
- On-boarding new customers to ensure smooth start-up.
- Ensuring we have enough sub-contractors to cover operational needs.
Role requirements:
- Logistics qualification would be desirable.
- A Transport Manager's Certificate of Professional Competence (CPC) is essential. TM CPC International essential.
- Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations.
- Commercial and Financial awareness.
- Working knowledge of transport operation systems.
- Geography of UK and road networks.
- Health and Safety regulations.
- Relevant transport management experience.
- Analysing and solving logistic problems.
- Transport operation systems.
- Managing a busy successful traffic office.
The role offers an attractive benefits package and presents an excellent opportunity to join an organisation that supports further development and career progression.
Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.
Contact Bridie James to talk about this role on 01376 517079
