Telesales Administrator

Sector: Sales
Salary: Discussed on application
Location: Braintree, Essex
Role: Full Time
Contract: Permanent
Job ref: 913558
Apply Now

Just Recruitment is seeking a Telesales Administrator for a company located in Braintree, Essex.

This newly created role will evolve to ensure it remains effective and supports the company’s sales efforts. It is designed to complement the high level of service the company provides to its customers.

Responsibilities and duties include:

  • Responsible for managing and effectively establishing customer accounts within the region/customer base.
  • Contacting potential or existing customers to inform them about a product or service.
  • Asking questions to understand customer requirements and close sales.
  • Answering questions about products or the company.
  • Responsible for following up leads, answering sales calls and responding to enquiries through to order placement.
  • Effectively managing customer complaints by investigating problems, developing solutions, with the Product Management team and factories as appropriate.
  • Accountable for following up on all sales leads and customer quotations.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, and merchandising techniques.
  • Accurately maintaining records on area and customer sales for region/customer base.
  • Responsible for carrying out all other associated tasks to ensure the effective and efficient running of the sales team.

Experience/skills required:

  • At least 2 years’ business-to-business direct sales experience preferably in the tools / PPE / sector.
  • Excellent IT skills, including Microsoft Office specifically Excel, Word and Outlook.
  • Target-driven with a desire to succeed.
  • Can-do attitude with a focus on delivering customer satisfaction.
  • Excellent negotiation and closing skills.
  • Self-confidence and self-motivator.

 

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

 

Contact Tracey Bates to talk about this role on 01376 517079