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Just Recruitment is partnering with a well-regarded business, at the forefront of their sector, looking to add a Service Manager to their long-standing team — based in the Leicestershire area.

As a customer-focused and technically motivated Service Manager, you will be responsible for managing the staff, operations and financial aspects of a service‐oriented business unit.

You will establish and maintain a robust customer service system that guarantees prompt and personalised assistance by delivering exceptional services at sites throughout the UK.

In this exciting post, the Service Manager will be responsible for overseeing the whole service department operations, including routine maintenance, reactive call-outs and remedial works on a range of capital equipment. You will be responsible for leading and managing the day-to-day management of, service planning, coordination and the Field Service team of engineers/technicians.

Key duties include:

• Fostering a customer‐centric culture within the service team, emphasising empathy, professionalism and effective problem‐solving.
• Developing and implementing service strategies to enhance customer experience and meet service objectives.
• Building and maintaining solid customer relationships, understanding their needs and providing personalised support and solutions.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Conducting periodic appraisals of team members and identifying areas for improvement.
• Updating service delivery methods to improve overall efficiency.
• Regularly auditing work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions.
• Hiring, training and mentoring service staff, fostering a high‐performance culture and promoting professional development.

To be considered for this role you must be able to demonstrate a strong background working in a Service / Maintenance Management capacity, with practical knowledge of capital equipment maintenance and repair.

You should have the ability to manage multiple teams and tasks at any one time.

Role requirements include:

• Degree educated in Engineering or similar.
• 5+ years of experience in service management or a related role, with knowledge of service management principles, processes and best practices.
• Demonstrated success in customer service, handling complaints and budget management.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with customers and internal stakeholders.
• Strong understanding of maintenance/repair processes.
• Time management & organisational skills.
• IT literate.
• Proficient user of MS Office (Word / Excel).
• Exceptional problem‐solving and decision‐making abilities, with a customer‐centric approach to resolving service‐related challenges.
• A commitment to delivering outstanding customer service and a passion for exceeding customer expectations.

Benefits:

This is an excellent opportunity to join a world-class organisation. You will be joining a national service team that takes great pride in its work and aims to build upon long-term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management, and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career within the business unit and into the wider company.

In return, you will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market leading organisation.

This is a hybrid role that involves working in the field alongside engineers, collaborating remotely with administrative colleagues, and regularly attending the head office in Leicestershire.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is partnering with a growing manufacturing company on the outskirts of Halstead to recruit a Premises Project Manager for a 12-month fixed-term contract.

The key purpose of this role is to oversee the maintenance, safety, and efficiency of the manufacturing facilities/premises. Your primary responsibilities will include managing the physical infrastructure, ensuring compliance with Health & Safety regulations, and coordinating with various departments to assist production activities. You will drive initiatives to improve operational efficiency, implement safety standards, and ensure the facilities are optimised for production needs. This role offers opportunities to collaborate with cross-functional teams and provides valuable insights into the broader operations of the business.

Key responsibilities include:

• As the Premises Project Manager, you will oversee the upkeep of the manufacturing plant, including machinery, equipment, and building infrastructure. Your primary responsibilities will include working closely with the H&S Manager to implement and monitor safety protocols, ensuring compliance with local regulations. You will also coordinate with external vendors for maintenance services, equipment procurement, and facility improvements.
• A key focus will be optimising the use of space within the facility to support efficient production workflows and developing and implementing emergency response plans for facility-related incidents. Additionally, you will be responsible for reviewing current lease agreements and exploring potential lease renewals or new opportunities, ensuring alignment with the company’s strategic objectives.
• In cases where leases come to an end, you will manage the process of handing back the site, ensuring that the premises are returned to the landlord in accordance with the lease terms. This includes overseeing the removal of equipment, ensuring the property meets agreed-upon conditions, and facilitating any necessary repairs or maintenance. You will coordinate the logistics of the transition, ensuring minimal disruption to business operations.
• Throughout this process, you will keep the team informed about the status of lease terminations or potential renewals, ensuring that any transitions are handled smoothly and without creating concern among employees. On a day-to-day basis, you will prepare regular reports on facility status, maintenance activities, safety compliance, lease management, and any ongoing lease negotiations, providing clear and actionable insights to support operational efficiency and long-term planning. This role involves continuous collaboration with internal teams and external partners to enhance the functionality, safety, and future planning of the manufacturing environment.

Key requirements for the role:

• We are looking for a skilled Premises Project Manager with a strong background in project and vendor management, coupled with excellent attention to detail and the ability to see the bigger picture. Experience in managing plant facilities, ideally within manufacturing or engineering environments, is essential for success in this role.
• You will be a proactive and dynamic individual who thrives in a fast-paced environment and is committed to supporting and empowering your team. You will possess strong communication skills and the ability to collaborate with people from diverse backgrounds. A problem-solver with analytical abilities, decision-making skills, and the ability to influence and drive change is highly valued.
• In this role, you’ll be responsible for ensuring the team has the necessary skills and knowledge to excel, while managing the upkeep and operational efficiency of the facility. Your collaborative mindset will be key to aligning with internal and external partners, ensuring smooth processes and the achievement of operational goals. Additionally, a strong focus on proactive leadership and continuous improvement will be crucial to supporting the success of the facility and its teams.

Required qualifications:

• You will need to have relevant and solid experience in facilities management in a manufacturing environment, with strong organisational, leadership, and communication skills and proficiency in maintenance management software and tools.
• Relevant certifications in facilities management or safety compliance are a plus.

This is an excellent opportunity to join a growing team, working hours are Monday to Friday, 7am to 4pm with some flexibility required.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Temps seeks a dependable and reliable Surface Mount Technician for a manufacturing company based in Ipswich.

Summary:

Responsible for setting up, operating, and inspecting surface mount technology (SMT) equipment and machinery to meet production targets and quality standards.

Key responsibilities include:

• Operate SMT machines, paste screen printers, and reflow ovens.
• Program and set up equipment based on product specifications.
• Inspect assemblies during production and rectify faults.
• Manage SMT component stock, including checking in, labeling, and reporting non-conforming parts.
• Ensure all work is completed accurately, on time, and meets specifications.
• Perform preventative maintenance on SMT equipment.
• Maintain a clean and organized work area.
• Assist with stock checks and complete required documentation.
• Adhere to health and safety regulations.

Qualifications required:

• Associate’s degree or equivalent experience.
• Experience in a manufacturing environment, preferably with SMT equipment.
• Strong attention to detail and problem-solving skills.
• Ability to work in a fast-paced environment and stand for long periods.
• Good communication and teamwork skills.

Other:

• Reliable attendance and punctuality.

Just Temps acts as an Employment Business for the supply of Temporary Staff.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is recruiting for a Production Operator for a specialist manufacturer based in Clacton, Essex.

This role will involve setting and operating production lines and compounding equipment to agreed schedules.

Working hours:
4 on and 4 off 12 hour shifts (7.00am to 7.00pm / 7.00pm to 7.00am).

Key tasks will include:

• Select, check and apply the correct material recipes and equipment set-up conditions.
• Operating multiple logic-controlled machines (Extrusion, Slitter, Sheeter, Stretcher and more).
• Carry out grade changes and periodic equipment cleaning to the required standards in a safe and timely manner.
• In accordance with procedures, make necessary changes to set-up conditions and or recipe to maintain both quality standards and target output rates.
• Periodically undertake full stripping and cleaning of extrusion equipment and other related plant as required.
• Undertake visual inspections and first-line maintenance tasks within the scope of the role.
• Monitor feed stock levels and ensure sufficient material to maintain production.
• Loading and unloading goods, using Fork Trucks, Grab Trucks, and Pedestrian Operated Lift Trollies etc..

Responsibilities include:

• In accordance with Quality Control procedures, perform timely checks, taking appropriate action to ensure quality standards are met.
• Record equipment set-up conditions at specified intervals and immediately act on or notify of any deviation from standard.
• Monitor and accurately record production data.
• Complete production records, quality charts and events logs.
• Enter production and quality data into a computer-based system in an accurate and timely manner.
• Accurately record reel start and stop times, assigning correct levels of downtime to the relevant attributable causes.
• Produce and attach reel identification “Bar Code” labels, ensuring all data is correct.
• Use the computer-based system to dispatch reels, prior to loading onto a lorry.

Benefits include:

• 23 days holiday plus BH
• Company Pension
• Health Care
• Life Assurance

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is seeking a Design Technician for a manufacturer based in Tiverton, Devon, to join their Research and Development team.

This role may suit you if you are looking for a job in research and development and have gained some experience in an office-based role with some practical engineering experience.

This exciting and interesting development opportunity will focus on:

• Assisting in the development of new products in line with the company's business plans.
• Creating 3D models, assemblies, and drawings.
• Creating project documentation including datasheets, catalogues, and customer CAD models.
• Undertaking testing of components and assemblies as well as collating results.
• Maintaining existing product designs, records and drawings.
• Assisting with the production and optimisation of 3D printed components.
• Assisting with the production of rendered images and animations.

Qualifications/Experience required:

• Good working knowledge of physics and mathematics.
• Practical engineering skills.
• Understanding of the design process.
• Some understanding of Design for Manufacture (DFM).
• SolidWorks, Word, Excel, PowerPoint, Windows.

You need to have served a recognised Mechanical Engineering Apprenticeship or similar discipline.

Hours of work:

Monday to Friday, 9.00am to 5.00pm.
35 hours per week.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.