Digital Solution Support
| Sector: |
Information Technology |
| Location: |
Braintree |
| Role: |
Full Time |
| Contract: |
Permanent |
| Job ref: |
913523 |
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Just Recruitment is working with a well-regarded business, based in Braintree—looking to fill a Digital Solution Support role.
You will be responsible for providing technical assistance and support to the global digital solutions team. Reporting to the Head of Digital Solutions, you will also focus on system configuration, support, and maintenance related to global B2B, online ordering, and production platforms.
Duties include:
- Incident handling: Log and address support issues, both internally and with external suppliers. There is a particular focus on data interface files and spotting issues within system configurations.
- System configuration: Assist with setup, administration, and configuration of production systems.
- Template maintenance: Assist with template creation and maintenance for various artwork creation tools.
Technical experience:
- In-house training will be given to fulfil the requirements of the role
- You will need to have a keen interest in IT, with IT-related qualifications at GCSE level or higher. Vocational and A Level qualifications are favourable.
- MS Office proficiency: Strong understanding of core Microsoft Office applications (Word, Excel, PowerPoint).
You will possess the following attributes:
- A keen interest in technology and computing.
- Good, confident communication skills.
- Critical thinking and analytical skills.
- Acute attention to detail.
- Enthusiastic and hardworking with a strong work ethic and passion to learn.
Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.
Contact Jody Collings to talk about this role on 01376 517079
