Customer Service Advisor

Just Temps has an exciting opportunity for a Sales Support Administrator to play a pivotal role in a growing and dynamic company based in Witham, Essex.

Full-time hours: Monday to Thursday, 08.30 to 17:00 | Friday 08.30 to 16.30.

What’s the role about?

As a Sales Support Administrator, you will be the driving force behind managing quotes and orders, making sure each one is handled from start to finish. Your attention to detail, strong communication, and proactive nature will ensure that both internal teams and customers are kept in the loop.

Key responsibilities include:

• Quote and Order Management: Process orders and quotations using the company’s systems.
• Communication Champion: Be the liaison between teams to ensure seamless workflow across departments and provide timely, clear communication to customers.
• Customer-Centric: Deliver outstanding customer service by handling queries, maintaining accurate records, and managing customer expectations.
• Sales Support: Assist with lead management with updating the sales team on progress, and attending internal sales meetings.
• Team Player: Support various functions across departments, ensuring tasks are completed in a timely manner and ensuring no detail is overlooked.

Role requirements:

• Proactive and Initiative-Driven: You take ownership of your work and are eager to get things done!
• Excellent Communicator: You’re confident on the phone and comfortable speaking with both customers and team members.
• Tech: Proficient in Microsoft Office and able to juggle multiple inboxes.
• Sales/Office Experience (Desirable): Experience in pricing, quotations, or sales would be a plus, but the client is open to training.

The role offers:

• Comprehensive Training: You will be trained on everything you need to know about the company’s in-house systems and processes.
• Collaborative Team Environment: Work alongside a dynamic and supportive team, where every day brings new opportunities to learn and grow.
• Competitive Pay: Earn between £11.44 - £13 per hour, with potential for growth as you develop in your role.

What else should you know:

This is a full-time role with a one-hour lunch break, and you’ll have the opportunity to work in a role where you’re constantly learning and contributing to a business’s success—no two days will be the same!

If you’re someone who thrives in a fast-paced environment, loves to take initiative, and has a knack for customer service, we want to hear from you!

Just Temps acts as an Employment Business for the supply of Temporary Staff.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a growing organisation, based on the outskirts of Sudbury seeking to add a Sales Executive, to their existing sales team.

For this role, you will be responsible for driving sales growth by identifying new business opportunities and maintaining relationships with existing customers. This role requires excellent communication skills, a strong understanding of sales processes, and the ability to work effectively in a fast-paced environment; knowledge of the food manufacturing industry would be advantageous.

Key duties include:

• Developing and implementing effective sales strategies to achieve company targets.
• Identifying and engaging potential customers through various channels (trade fairs, PR events, customer visits), representing the company in a professional and ethical way.
• Maintaining and nurturing relationships with existing customers to ensure satisfaction and retention, managing your own customer accounts.
• Conducting market research to identify new trends and opportunities within the industry.
• Preparing and delivering compelling presentations to prospective customers.
• Collaborating with team members to share insights and strategies for improving sales performance.
• Utilising MS Office applications and bespoke software to track sales activities and report on progress, monitoring payments and ensuring customers operate within their credit terms.

Role requirements:

• Proven experience in a sales role, with a track record of achieving sales targets preferably within the food industry.
• Excellent verbal and written communication skills in English.
• Ability to build rapport quickly with clients and understand their needs.
• A proactive approach to problem-solving and the ability to adapt to changing circumstances.
• Ability to carry out data analysis in Excel and familiarity with using an ERP system to track customer orders and manage any returns. Willing and able to learn new systems/software as the business grows.

This role offers a competitive package as well as:

• Salary Sacrifice Pension Scheme: 5% Employee pension contributions are matched by 5% Employer pension contribution.
• 20 days annual leave (plus bank holidays), rising to 22 days after 2 years’ service, and 25 days after 5 years’ service.
• Free on-site parking and hot drinks.

This is a site-based role, with travel to customers' sites and trade fairs as required.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is working with a growing business based on the outskirts of Ipswich — looking to add a Business Development Manager to their team.

You will be responsible for interacting with customers on a daily basis in view of having an impact on driving the business forward aligned to company targets.

It’s important you are a relationship builder!

Duties include:

• Making outbound calls to prospects
• Booking appointments
• Updating the CRM system
• Building relationships to gain new business
• Making follow-up calls
• Pricing quotes and special prices
• Liaising with the Sales Manager
• Regular reporting to management through time management and call count sheets
• Attending client meetings
• Taking an interest in the customer and their business is crucial, along with understanding the customers’ needs and requirements – this is a must when upselling

Skills required:

• Excellent communication skills
• Well-organised and good understanding of MS Office products
• Ability to work as a team
• A strong drive and passion for achieving targets

Just Recruitment acts as an employment agency for permanent roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Recruitment is seeking a Telesales Administrator for a company located in Braintree, Essex.

This newly created role will evolve to ensure it remains effective and supports the company’s sales efforts. It is designed to complement the high level of service the company provides to its customers.

Responsibilities and duties include:

• Responsible for managing and effectively establishing customer accounts within the region/customer base.
• Contacting potential or existing customers to inform them about a product or service.
• Asking questions to understand customer requirements and close sales.
• Answering questions about products or the company.
• Responsible for following up leads, answering sales calls and responding to enquiries through to order placement.
• Effectively managing customer complaints by investigating problems, developing solutions, with the Product Management team and factories as appropriate.
• Accountable for following up on all sales leads and customer quotations.
• Monitors competition by gathering current marketplace information on pricing, products, new products, and merchandising techniques.
• Accurately maintaining records on area and customer sales for region/customer base.
• Responsible for carrying out all other associated tasks to ensure the effective and efficient running of the sales team.

Experience/skills required:

• At least 2 years’ business-to-business direct sales experience preferably in the tools / PPE / sector.
• Excellent IT skills, including Microsoft Office specifically Excel, Word and Outlook.
• Target-driven with a desire to succeed.
• Can-do attitude with a focus on delivering customer satisfaction.
• Excellent negotiation and closing skills.
• Self-confidence and self-motivator.

Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.

Just Temps seeks a reliable and experienced Forklift Driver for a company based in Sudbury Suffolk.

This is a temp-to-perm opportunity role, offering excellent long-term career prospects.

Working hours: Monday to Thursday, 5.00am to 3.00pm.

Key responsibilities:

• Safely operating a Counterbalance (CB) and Combi forklift to transport goods around the warehouse.
• Loading and unloading deliveries.
• Organising stock in the warehouse, ensuring all goods are stored correctly.
• Assisting with inventory checks as required.
• Maintaining a clean and safe working environment.

Role requirements:

• Valid FLT Counterbalance (CB) and Combi forklift licences.
• Previous experience operating CB and Combi forklifts.
• Ability to work efficiently and effectively within a team.
• Strong attention to detail and a commitment to health and safety.

Just Temps acts as an Employment Business for the supply of Temporary Staff.
The salary advertised is the bracket available for this position. 
We are an equal opportunities employer and welcome applications from all suitable candidates.