Customer Account Administrator
Sector: |
Public Service and Administration |
Salary: |
Competitive |
Location: |
Colchester |
Role: |
Full Time |
Contract: |
Permanent |
Job ref: |
913593 |
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Just Recruitment is delighted to be supporting a growing organisation based on the outskirts of Colchester, they actively seeking an experienced and motivated Customer Account Administrator to join their dynamic team.
Main responsibilities include:
- Assisting with the onboarding of new clients, working closely with the Management team
- Assisting the Senior Customer Account Manager with client account health on the internal systems
- Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department Managers and clients
- Supporting the Management team to manage client expectations of the company’s capabilities, including actual and potential service achievement
- Supporting the Managers to build and maintain client relationship
- Answering and directing telephone calls
- Answering emails
- Meeting and greeting site visitors
Person specification:
- Previous experience working in an office or customer-service-based role is a must
- Excellent customer service
- Excellent verbal and written communication
- Excellent organisational skills
- Ability to use Microsoft Word and Outlook
Free parking is available on-site.
Working hours for this role are from Monday to Friday, 8.30am to 5.30pm.
Please note that this role is office-based.
Due to the company's location, you will need to have access to your own transport.
Just Recruitment acts as an employment agency for permanent roles.
We are an equal opportunities employer and welcome applications from all suitable candidates.
Contact Bridie James to talk about this role on 01376 517079