Trade Service Delivery Coordinator

Salary: £30,000 per annum
Job ref: JC16

A well-established and expanding business on the outskirts of Ipswich is seeking a Trade Service Delivery Coordinator.

This is an exciting opportunity to join a busy operations team, where you will play a key role in ensuring the smooth coordination of daily collections and deliveries. Working closely with the Transport Manager and drivers, you will help deliver an efficient, responsive, and high-quality service while managing day-to-day operational activities.

Key responsibilities include:

• Coordinate daily waste collections and delivery rounds
  
• Plan, schedule and optimise service routes
  
• Maintain real-time communication with drivers via Microsoft Teams and phone
  
• Work closely with the Transport Manager to manage driver workloads
  
• Manage live service changes and resolve issues
  
• Act as a key point of contact for drivers
  
• Process customer orders and handle service queries
  
• Liaise with internal teams including Transport, Accounts and Site Operations
  
• Keep CRM and systems up-to-date

Skills and experience include:

• Experience in service delivery, logistics, transport or operations coordination
  
• Experience with WasteLogics or similar systems (advantageous)
  
• Strong Microsoft 365 skills (Outlook, Excel, Teams)
  
• Ability to work in a fast-paced environment

Please note: Due to the location of the business, a full UK driving licence and access to your own transport are essential.

For further details, call Jody on 01376 517079.
Or apply below.