Internal Sales Administrator
Salary: £28,000 – £29,000 per annum
Job ref: JC70
We are delighted to be supporting a well-established and growing business based in Witham, as they look to appoint an Internal Sales Administrator to join their team.
This is a fantastic opportunity for a sales-focused administrator who enjoys building relationships, following up opportunities and helping convert enquiries and quotations into sales.
The role:
• Working closely with the Internal Sales Executive and external Business Development Managers, you will play an important role in managing customer enquiries, following up quotations and maintaining accurate CRM records.
• You will be responsible for ensuring sales opportunities are progressed effectively, while providing excellent customer service and supporting the wider sales team.
Key responsibilities:
• Following up customer quotations daily, gathering feedback and identifying opportunities to convert quotes into sales.
• Making outbound calls to prospects who have expressed an interest through mailshots, targeted marketing campaigns and website enquiries.
• Qualifying leads and progressing suitable prospects through to quotation stage.
• Managing daily quote follow-up calls in line with agreed KPIs.
• Logging and scheduling calls, actions, appointments and follow-ups accurately.
• Maintaining and managing the CRM database, ensuring all customer and sales information is up to date.
• Ensuring accurate call-back dates, actions and notes are recorded on the bespoke system.
• Developing a strong understanding of products, capabilities, margins and production lead times.
• Working closely with the Internal Sales Executive and external BDMs to support sales activity and administrative requirements.
• Progressing and qualifying outstanding quotations.
• Identifying confirmed orders and ensuring these are accurately reflected in the sales forecast.
About you:
• Sales-focused with a proactive, can-do attitude.
• Confident and professional with an excellent telephone manner.
• Highly organised with excellent attention to detail.
• Comfortable working towards targets and KPIs.
• A strong team player who can also work independently.
• Confident using CRM systems and maintaining accurate records.
• Commercially minded with the ability to understand customer requirements and sales opportunities.
• A creative thinker who isn’t afraid to think outside the box.
For further details, call Jody on 01376 517079.
Or apply below.