Field Service Engineer – South

Job ref: 913786

We are working with a growing business, at the forefront of their sector, looking to add a Field Service Engineer to their team – covering the South. You will ideally be based around Luton and surrounding areas.

The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance of the company’s range of capital equipment in a variety of environments.

Duties include:
• Installing, commissioning, providing maintenance, and fault finding of a wide range of different manufactured and third‐party equipment.
• Providing user training to end clients when required.
• Providing feedback to customers on any issues raised during a commissioning, maintenance, or fault‐finding visit.

To be considered for this exciting role, you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/engineering/maintenance or another relevant technical discipline with 3 years’ experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection.

Applicants are welcome from a wide range of equipment backgrounds.

You must have impeccable customer service skills and a confident and professional manner in customer-facing environments.

Key requirements:
• Previous experience of performing in a technical field service team.
• Clear and concise written and spoken communication skills.
• Ability to present information in a structured and balanced way.
• Good working knowledge of Word and Excel.
• Ability to work as part of a team.
• Positive ‘can‐do’ attitude.
• Problem solver ‐ ability to engineer solutions on the job.
• Ability to work and manage in a high‐pressure environment.
• Work autonomously, taking initiative to resolve customer issues.
• Willing to travel and work unsociable hours when needed.
• Some overnight stays required.

Benefits:
This is an excellent opportunity to join a world-class organisation. You will be joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long-term relationships with customers.
You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire, there are opportunities to progress your career within the department and into the wider company.

In return, the successful applicant will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including a competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market-leading organisation.

For further details, call Bridie on 01376 517079.
Or apply below.